๐ Grrahyog Refund & Return Policy
Last updated: January 2026
Thank you for choosing Grrahyog for your spiritual and astrology-aligned products. We take immense pride in offering authentic, energized, and ritual-prepared items created with devotion and integrity.
The nature of spiritual products is sacred and personal โ because of this, we follow a clear and fair policy for cancellations, refunds, and replacements so that our customers feel secure and respected.
๐๏ธ 1. Order Cancellation
-
You may request to cancel your order within 1 hour of placing it.
-
Orders are processed quickly to ensure timely delivery, so cancellation after 1 hour of order placement cannot be guaranteed.
-
If Grrahyog needs to cancel an order due to inventory or logistics reasons, the full amount will be refunded to your original payment method without any charges.
๐ 2. Refunds & Replacements
๐น a. Replacement for Damaged/Incorrect Items
-
We offer a 1-day replacement window for products that arrive damaged, defective, or incorrect.
-
To qualify, you must contact us within 24 hours of delivery with:
-
Clear unboxing photos & videos
-
Order number and issue details
-
Once verified, weโll send a replacement of the same item.
๐น b. Non-Returnable / Non-Refundable Items
Due to the sacred and personalized nature of our spiritual products:
-
We do not accept returns or refunds for:
-
Personal preference
-
Change of mind
-
Use, washing, or damage after delivery
-
Size preferences or style choices
-
-
Items that are no longer in their original condition and packaging are not eligible.
๐ฆ 3. How to Request a Replacement
To initiate a replacement:
-
Contact us within 24 hours of delivery via email or WhatsApp.
-
Provide:
-
Order ID
-
Description of issue
-
Supporting photos/videos
-
-
Our team will respond and guide you through the process.
๐ 4. Complaints & Resolution Timeline
-
Once your query is received through our support channels, we will acknowledge it within 48 hours.
-
We aim to resolve all concerns within 30 days from the date of receipt.
๐ 5. Contact Information
If you have any questions or concerns regarding refunds, replacements, or order issues, please reach out to our Support Team:
Our team is here to help you with every step of your spiritual journey with Grrahyog.
๐ A Note of Gratitude
At Grrahyog, we deeply value your trust. Every product is prepared with devotion and care โ and we are committed to ensuring a supportive and transparent experience for you.