📜 Grrahyog Refund & Return Policy
Last updated: January 2026
Thank you for choosing Grrahyog for your spiritual and astrology-aligned products. We take immense pride in offering authentic, energized, and ritual-prepared items created with devotion and integrity.
The nature of spiritual products is sacred and personal — because of this, we follow a clear and fair policy for cancellations, refunds, and replacements so that our customers feel secure and respected.
🕉️ 1. Order Cancellation
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You may request to cancel your order within 1 hour of placing it.
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Orders are processed quickly to ensure timely delivery, so cancellation after 1 hour of order placement cannot be guaranteed.
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If Grrahyog needs to cancel an order due to inventory or logistics reasons, the full amount will be refunded to your original payment method without any charges.
🔁 2. Refunds & Replacements
🔹 a. Replacement for Damaged/Incorrect Items
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We offer a 1-day replacement window for products that arrive damaged, defective, or incorrect.
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To qualify, you must contact us within 24 hours of delivery with:
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Clear unboxing photos & videos
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Order number and issue details
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Once verified, we’ll send a replacement of the same item.
🔹 b. Non-Returnable / Non-Refundable Items
Due to the sacred and personalized nature of our spiritual products:
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We do not accept returns or refunds for:
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Personal preference
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Change of mind
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Use, washing, or damage after delivery
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Size preferences or style choices
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Items that are no longer in their original condition and packaging are not eligible.
📦 3. How to Request a Replacement
To initiate a replacement:
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Contact us within 24 hours of delivery via email or WhatsApp.
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Provide:
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Order ID
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Description of issue
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Supporting photos/videos
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Our team will respond and guide you through the process.
📍 4. Complaints & Resolution Timeline
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Once your query is received through our support channels, we will acknowledge it within 48 hours.
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We aim to resolve all concerns within 30 days from the date of receipt.
📞 5. Contact Information
If you have any questions or concerns regarding refunds, replacements, or order issues, please reach out to our Support Team:
Our team is here to help you with every step of your spiritual journey with Grrahyog.
🙏 A Note of Gratitude
At Grrahyog, we deeply value your trust. Every product is prepared with devotion and care — and we are committed to ensuring a supportive and transparent experience for you.